Wanted our characters to look more human like, having a properly shaped head instead of having a cuboidal appearance. I am aware of sculpting programs like mudbox or Zbrush but I feared that the time to retopologize a sculpt into a game compatible mesh would take too long (since it's also a low poly game) so I opted for a hard surface modeling workflow and followed this tutorial: https://www.youtube.com/watch?v=7rtabA9hwOE
Here's the result:
